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CRESTA'S Return Policy? |
We offer ONE MONTH money back guarantee on all our products. This one month guarantee begins on the day when you will receive the goods. If you are not satisfied with the quality of any product, you can return your purchased item with in 4 weeks time, your payment will be refunded as soon as we receive goods. You can also replace your items with another product within one month of purchase. For details and our returning address please see our contact us page.
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Shipping methods?
We ship all parcels via Registered postal service and it is FREE of cost. We also offer DHL delivery, however you will have to pay US $ 49.99 DHL service charges for orders less than 1/2 kg. If your order is above 1/2 KG, DHL service charges will increase accordingly, in such case We will email you about total weight and extra DHL service charges at the time of shipment.
How much time will it take for an order to reach me after shipment?
Normal standered delivery takes about 7 to 10 days and DHL delivery takes about 3 to 5 days.
What's wholesale - distributor policy?
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CRESTA supplies its quality products to wholesale distributors as well as retailers and consumers all over the world.
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In which countries CRESTA supplies? |
We ship quality products worldwide. Our main business markets are USA, Mexico, UK, Germany, Italy, Australia, Japan, South Africa, Korea, Denmark, Spain, France, Norway and all other European countries. |
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Complementary offers of CRESTA? |
We offer buy 2 get 1 free on most of our products |
We offer a free leather pouch of value US $ 16.00 with each (Barber, thinning and Grooming scissors) |
We offer you free worldwide delivery |
Being a real manufacturer our prices are much lower than other suppliers. Wholesale as well as retail prices.
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What is minimum quantity order? |
If you are a wholesale distributor, then contact us for our minimum quantity order. If you are a retailer or consumer, you can even buy a single product online at our website. We don't have minimum quantity order requirement for any retail order.
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What is method of Payment ? |
We prefer following methods of payment.
1- Online payment option:
CCNOW
2- Western Union:
If you have no credit card, you may use this option to make us the payment. Payment should be payable to Mr. Irfan Mirza. When you make order by western union, If you have any question regarding western union payment option you may email us for further assistance.
Together with Western Union MTCN number , please email us the following information :
Item name(s) with Item number(s)
Quantity
Buyer name/return shipping address
Buyer email address and or phone number
We will contact you once we receive your order via e-mail and provide further info. Your order will be processed as soon as payment is received. We offer free worldwide delivery by standard method, if you are interested in DHL delivery please include US$ 49.99.
3- For Wholesale orders, we accept payment via Wire Transfer . Please contact us for our banking detail to make payment via T/T.
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What is Buy two and get one free policy? When you buy two Barber Scissors you simply email us the reference number of your requisite free pair of barber shear, When we will receive your email, we will dispatch you 3 shears. |
We offer you buy two and get one free on most of the products except grooming scissors, comedone extractors and our special offers. When you decide to get two products of your choice of same category e.g barber scissors, you just have to pay for only two shears and let us know the 3rd scissors via Email in which you are interested ,we will dispatch your all 3 scissors at price of 2.Please note price of 3rd free scissors should be equal or less than any of the other two shears for which you are paying. e.g if you buy two scissors one of 99 and other of 120,then price of third scissors should be equal or less than 120.
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What should I expect to happen once I place an online order? |
As soon as you place an order we will send an email confirming that your order has been received (your order number will be included); this e-mail should arrive within approximately 24 hours.
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What is delivery time of shipment ? |
Retail orders are shipped with in 2-3 business days. In the event of any order that cannot be processed within specified time, Venus Worldwide will inform the customer at the earliest. Shipping status is informed to customer via email as soon as order is shipped.
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What if an item I have ordered is out of stock? |
Although we make every effort to maintain stock and satisfy our customers, occasionally we are out of certain items. If we are out of stock on an item that you have ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.
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What is type of stamping on CRESTA products ? |
Any company's logo can be printed on the instrument as well as on tags .Stamping of any company's brand name is done only on wholesale orders. Stamping methods are Etching and screen printing
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Give us some packaging details ? |
Usually each and every instrument is packed in polyethylene bags ,then these instruments are packed in card board boxes. We are also producing high quality leather cases as well. Instruments are also packed in blister packing, pouch packing and velvet cases.
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What to do if the product you are looking for is not given on our web site ? |
If you have any style of instrument that is not given on our web site, you can send us sample for duplication ,or simply give us reference from any web site or you can send us picture of that product. Hopefully you will be satisfied with our quality working and price of the same instrument.
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What are your whole sale Prices? |
Please sales manager for our wholesale prices. ALL PRICES ARE SUBJECTED TO CHANGE WITHOUT PRIOR NOTICE.
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If you have any question in mind ,or you need further information and assistance ,please don't hesitate to . CRESTA will always be at your best service. |
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